PRIVACY POLICY
This Privacy Policy outlines Coloredustry's approach to Data Protection and Privacy to fulfill its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Information which is processed by us, whether in physical or electronic mode.
While you may be able to browse the Platform (Website and App collectively referred to as “Platform”) from countries outside of India, please note we do not offer any product/service under this Platform outside India. By visiting the Platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
In this Privacy Policy, the expressions ‘Personal Information’, ‘Data Subject’, ‘Controller’, ‘Processor’, and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.
We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Information.
Throughout this document, “we”, “us”, “our”, “ours” refers to Coloredustry. Wherever we have said ‘you’ or ‘your’, this means YOU.
WHO WE ARE
Coloredustry is a company incorporated and registered under the provisions of the Companies Act, 2013 and having its registered office at 104, Vasan Udyog Bhavan, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, Pin - 400013. Coloredustry is engaged in the business of facilitating selling, marketing, and retailing clothes/garments (“Business”) through the e-commerce platform developed and owned by Coloredustry and its affiliates or offline stores/events to conduct its Business.
ROLES WE PLAY
We play the role of a Data Controller when we collect and process Personal Information about you.
We play the role of a Data Processor when we collect and process Personal Information on behalf of another Data Controller.
OUR COMMITMENT
We commit to protecting your privacy, and hence our Personal Information handling practices are continually reviewed to ensure compliance with the applicable privacy laws and regulations.
PERSONAL INFORMATION GATHERED BY COLOREDUSTRY
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with COLOREDUSTRY, and generally maintain your accounts with us. As per applicable laws, we also use this information to customize your experience and improve COLOREDUSTRY.
Information You Give Us:
We receive and store any information you provide while using COLOREDUSTRY or give us in any other way. You can choose not to provide certain information, but then you might not be able to use COLOREDUSTRY. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.
Information We Collect About You:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses our Services. Depending upon the jurisdiction from where you might be accessing our Platform and as per applicable laws:
You may be served different types of cookies such as strictly necessary cookies, performance cookies etc. For example, If you are an international user accessing our Platform, we only collect strictly necessary data for the functioning of our Platform.
Information From Other Sources:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
CATEGORIES OF PERSONAL INFORMATION
Categories of Personal Information we may collect and process are as follows:
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Demographic & Identity data
Contact details such as Name, email address, contact number, shipping address, country, date of birth, profile picture
Open data and public records such as information about YOU that is openly available on the internet
Details such as Transaction amount, bank name, card number, card type. -
Online Identifiers and other Technical Data
Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet
Technical details such as device information, location and network carrier when you use our mobile applications
Communications details such as the Metadata and other Personal Information we get from communications done through e-mails, SMS, instant messages and calls
Usage data details such as data about how you use our platform, pages viewed, etc.
CONSENT
By using the Platform and/or by providing your information, you agree and consent to us collecting, storing, processing, transferring, using and sharing your personal information (including sensitive personal information as per applicable law) that you disclose on the Platform with third parties or service providers for the purposes set out and in accordance with this Privacy Policy.
Purposes of Gathering Your Personal Information
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
-
Purchase and Delivery of Products and Services
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. -
Provide, Troubleshoot and Improve Coloredustry
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our Platform. -
Recommendations and Personalization
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with us. -
Communicate With You
We use your personal information to communicate with you in relation to COLOREDUSTRY via different channels (e.g., by phone, e-mail, chat). -
Advertising
We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES
Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make Websites & Apps work, or work more efficiently, as well as to provide information to the owners of the website/app.
Depending upon the jurisdiction from where you might be accessing our Platform and as per applicable laws you may be served different types of cookies such as strictly necessary cookies, performance cookies etc. We use cookies, permissions and other trackers on our Platform to collect and process data so as to provide you a better online experience as well as improve our services.
For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
Below are the categories of cookies used on our website along with a description of what they are used for:
Strictly Necessary:
These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us. If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.
Functional:
These cookies are used for remembering things like:
- Your user ID on the log on page
- Your region or country
- Accessibility options like large font or high contrast pages
Performance:
These cookies tell us how you and our other customers use our website. This helps us to:
- Improve the performance of our services
- Improve the products we provide
Most web browsers allow some control of most cookies through the browser settings. Please note disabling the ‘Strictly Necessary’ cookies may cause certain parts of our website to remain inaccessible to you.
We use other similar technologies in addition to the above:
- Pixel Tags
- Log Files
- Clickstream analytics
DO NOT TRACK
Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals.
PURPOSE OF PERSONAL INFORMATION DISCLOSURE
Coloredustry app contains third party SDKs that may collect personally identifiable information (PII) depending upon the jurisdiction from where the app is accessed and as per applicable laws. They use this information to better target users or provide elements of our products & services on behalf of us. These third-party sites have separate and independent privacy policies.
COLOREDUSTRY USES TWO TYPES OF SDKS:
SDKs
Purpose:
-
Analytics:
Analyze in-depth detail about the visitors on our app
Settle errors
Better target users and
Provide push notifications and digital ads to the usersExample: Clevertap, Appsflyer, Crashlytics, Gamooga
-
Payment:
Complete customers’ payment transaction
Example: PayU, Razorpay, Cashfree
We may share your personal data with select third parties, group companies for the below purposes including but not limited to:
- Order processing
- Delivering packages
- Sending email communication and marketing assistance
- Processing payments
- Providing customer support
- Analyzing data
We may disclose your Personal Information to others where it is lawful to do so including:
- Law Enforcement Authorities
- Statutory and regulatory bodies
- Overseas regulators
- Anybody else that we’ve been instructed to share your Personal Information with by you
CROSS-BORDER DATA TRANSFER
Personal Information we hold about you may be transferred to other countries outside your residential country for any of the purposes described in this Privacy Policy.
DATA SECURITY
We are committed to protecting your Personal Information in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Information from unauthorized access, alteration, transmission and deletion.
RETENTION AND DISPOSAL OF DATA
We keep the Personal Information we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons.
LINKS TO OTHER WEBSITES
Our Platform may contain links to websites of other organisations. This privacy policy does not cover how that organisation processes Personal Information.
CHILDREN'S PRIVACY
Our platform is directed to be used by adults only.
YOUR RIGHTS AS A CUSTOMER
We understand that when you interact with Coloredustry, you have rights over your Personal Information.
CUSTOMER GRIEVANCE REDRESSAL POLICY
If you wish to resolve any issues, you can contact us via email, phone, or through our platform.
CONTACT US
For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at:
Address: 104, Vasan Udyog Bhavan, Senapati Bapat Marg, Lower Parel , Mumbai , Maharashtra, Pin - 400013
Email Address: hello@coloredustry.in
NOTIFICATION OF CHANGES
We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.